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Nautidhow Charter Terms

Booking conditions

Nautidhow Charter Terms

These terms govern every charter booked with Nautidhow across our fleet of 88 yachts and boats in Dubai. Operating from Dubai Marina and Dubai Harbour, we maintain clear conditions regarding payments, cancellations, and onboard amenities to ensure complete transparency before you confirm your date.

yachts and boats in the fleet
16
typical reply
15 min
deposit to book
30 %

Securing your reservation

To confirm a charter on any of our vessels, ranging from 33 to 164 feet, guests must pay a 30% deposit. Dates are not held without this payment. The minimum booking duration is 2 hours. Our hourly rates range from 500 to 18,900 AED, and all listed prices already include VAT. Every booking includes a licensed captain and crew, fuel, insurance, soft drinks, ice, towels, and life jackets. Additional services such as catering, water sports, decorations, and transfers can be added to your booking upon request via WhatsApp.

Coverage and responsibility

Insurance for all guests is included in the charter price alongside the services of our licensed captain and crew. While insurance covers standard charter operations, guests remain responsible for any intentional damage caused to the vessel, equipment, or onboard systems during the trip. Requested add-ons such as jet skis, flyboards, paddle boards, or seabobs are operated under standard usage guidelines explained by the crew at the time of the charter.

Food, drinks, and guest capacity

Guests are welcome to bring their own food and beverages on board, including alcohol, with zero corkage fees. Alternatively, we can arrange catering, BBQ menus, and bar services upon request. We accommodate groups up to a maximum capacity of 90 guests, depending on the chosen vessel size. No passports or identity documents are required to board our vessels. We ask all guests to respect the crew instructions and the maximum capacity limits assigned to their specific boat.

Cancellations and weather changes

If adverse weather conditions make sailing unsafe, you have full flexibility: we can move your charter to another date agreed in the chat, or issue a full refund according to your choice. If you need to cancel or alter your booking for any other reason, please contact us directly through the WhatsApp button on our site. We respond to all messages within 15 minutes between 9:00 and 23:00 GST daily to handle your request.

Good to know

What happens if there is bad weather on the day of the charter?

If weather conditions prevent sailing, you decide how to proceed. You can either reschedule the charter to a new date agreed in our WhatsApp chat or request a full refund of your payment.

Under what conditions can I get my deposit back?

If your charter cannot take place due to unsafe weather conditions, your deposit is fully refundable if you choose not to reschedule. For any other cancellation requests, contact us via WhatsApp to discuss your booking details.

Are we allowed to bring our own food and alcohol on board?

Yes, guests are fully permitted to bring their own food and drinks, including alcoholic beverages. We do not charge any corkage fees. We can also provide onboard catering, BBQ menus, and bar service upon request.

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