Nautidhow Privacy Policy

When you message us to arrange a charter on our yachts and boats ranging from 33 ft to 164 ft, we process the information you provide directly in the chat. This includes your name, contact details, requested date, duration of at least 2 hours, guest headcount up to 90 people, and preferences such as catering, water sports, or decor. We also log your payment verification when you pay the 30 % deposit to secure your booking. No passport or ID is needed to board, so we do not collect or store official identity document details.

You have the right to request access to the personal information we hold about your charter inquiries, request corrections to inaccurate details, or ask for the deletion of your personal data. We do not operate phone lines, email support, or postal addresses for data requests. To exercise any of your privacy rights or ask questions about how your booking information is managed, contact our team directly through the WhatsApp button on this site. We reply in the chat within 15 minutes, between 9:00 and 23:00 GST daily.

Our website uses standard website cookies and analytical tools to measure how visitors interact with our charter options across our fleet of 88 vessels. These tools record basic technical data such as your browser type, device specifications, referral sources, and pages viewed. This technical information helps us improve site performance and optimize how pricing, departure locations, and fleet capacity details are displayed. You can disable or limit cookies at any time through your web browser settings without losing access to our booking services.

We use your details strictly to organize your voyage from Dubai Marina or Dubai Harbour. This includes calculating hourly rates between 600 AED and 18,900 AED (VAT included), confirming your schedule once the 30 % deposit is paid, and coordinating included items like fuel, crew, insurance, soft drinks, towels, and life jackets. If bad weather prevents sailing, we use your contact details to agree a new date in the chat or process your refund. We also use your choices to prepare optional services such as fishing tackle, BBQ menus, or water sports.